FAQ Category: Company Communication
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How do I check the status of my parts order?
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You can check the order status through your account on the official website or by calling customer service.
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What information should I provide when contacting Tesla?
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Provide your VIN, details of the issue, and any relevant photos.
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How do I file a complaint with Tesla?
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You can file a complaint through the official website or by calling customer service.
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What are the key points to communicate with Tesla?
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Verify warranty details, request account changes to local specifications, inquire about car delivery facilitation, enable navigation and charging for non-local imports, and activate connectivity without a card.
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How do I contact Tesla customer service?
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You can call the customer service hotline or send an email through the official Tesla website.